Shipping Policy
Thank you for shopping with A Seed Company! We currently offer shipping within the United States only. Please read our shipping policy carefully to understand our shipping terms and procedures.
1. Shipping Locations
We ship exclusively within the United States, including the 50 states and Washington, D.C. Unfortunately, we do not ship to U.S. territories, military addresses (APO/FPO/DPO), or international locations at this time.
2. Order Processing Times
-
Processing Time: Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays).
-
Orders placed after 2:00 PM (local time) will be processed the following business day.
-
You will receive an email confirmation with tracking information once your order has shipped.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
-
Standard Shipping: Delivery within 3-7 business days.
-
Expedited Shipping: Delivery within 2-3 business days.
-
Overnight Shipping: Delivery within 1 business day.
Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, weather conditions, or holidays.
4. Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method and destination. Occasionally, we may offer free shipping promotions, which will be clearly stated on the Site.
5. Order Tracking
Once your order ships, you will receive an email with a tracking number. You can track your order via the carrier's website (e.g., USPS, FedEx, UPS).
6. Lost or Delayed Shipments
If your shipment is delayed or lost, please contact us at [Contact Email] with your order number. We will work with the carrier to resolve the issue.
7. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of receiving your order at [Contact Email] with a photo of the damaged or incorrect item, and we will arrange a replacement or refund.
8. Returns and Refunds
For information on returns and refunds, please refer to our Return Policy [link to Return Policy].
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: support@aseedcompany.com